Inside Automotive
Driving effectivity in dealership service operations — Tom Druzynski | West Herr Automotive Group
Effectivity is every part with regards to dealership service operations, with buyer satisfaction typically contingent upon the pace of their appointment. Nevertheless, in a always evolving business, the wants of a fixed-ops division are topic to frequent change, making it troublesome to persistently meet wait time targets.
On this episode of Inside Automotive, host Jim Fitzpatrick is joined by Tom Druzynski, director of service operations at West Herr Automotive Group. A veteran technician and fixed-ops supervisor, Druzynski shares his insights into the newest technological improvements and greatest practices driving service effectivity and bettering buyer satisfaction. Watch the total section right here.
Prime tales
- Whole new car gross sales in March are forecasted to extend 12.1% year-over-year.
2. Volkswagen Group pronounces that its Spanish efficiency model, Cupra, will enter the U.S. market.
3. BMW teases the Imaginative and prescient Neue Klasse X.
4. AAA examine reveals 68% of drivers concern self-cars.
Supply
March new car sales forecast, VW’s Cupra to enter U.S. market, fear of self-driving cars rises
